PerfrormanSea

Reduce Warranty Costs. Boost Aftersales Revenue. Build Customer Trust.

I help marine OEMs and shipyards design product support systems that reduce risk and improve reliability.

Together we can achieve your goals.

Trusted by leading innovators in the marine industry

Aftersales is where repeat business is won or lost.

Typical aftersales pain points include:

    • Warranty costs exceeding 10% of sales revenue

    • Customer dissatisfaction leading to lost repeat sale and high marketing costs

    • Overloaded aftersales teams with high staff turnover

Testimonials

About PerformanSea

ben-landgren

Ben Landgren, MSc, CEng, MRINA

PerformanSea is a company by Ben Landgren. Ben is a graduate (MSc) of Newcastle University in Marine Engineering with bachelor’s degree in Yacht Design and Production.  Ben is a member of Royal Institution of Naval Architects and Modelica Association.

Ben has been working in the commercial marine industry since 2012. His roles include Design and R&D Engineer, Aftersales Manager, Member of Board

chartered-engineer

Latest Articles

warranty-management
What’s the Difference Between Warranty Support and After-Sales Product Support in Marine Engineering?
Warranty support is a subset of after-sales product support.After-sales product support is a broader concept that includes warranty support and other services provided to customers...
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tool-2820955_1280
Thread-Locking Methods for Marine Equipment
Despite seeming trivial, loose fasteners are a common issue in marine craft of all types. Typical root causes of threaded fasteners loosening include: Vibration Mechanical load cycling...
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safety-label
Safety Labels in High-Speed Marine Craft: Best Practices and Standards
Why Safety Labels Matter for High-Speed Craft In the marine industry, particularly in high-speed craft, safety communication is critical. Operators and maintainers face fast-changing...
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